Customer Service Representative – San Francisco

Full-time @Cognizant in Customer Service and Support
  • San Francisco, California View on Map
  • Apply Before : January 13, 2023

Job Description

Cognizant open to hire a Customer Service Representative in San Francisco to answering calls in an efficient, courteous and accurate timely manner, while assessing California customers needs and offering solutions by various channels like calls, chats or emails etc.

 

Post : Customer Service Representative – In-bond Call

Location : San Francisco, California, United States 

Category :  Business Processes

Department: Customer Support

 

Job Summary of Customer support jobs at Cognizant:

To apply Customer services job vacancy in San Francisco, ideal candidate should have the ability to absorb technical concepts and communicate them to a non-technical audience, analytical and problem-solving skills.

 

Candidates with a “roll-up your sleeves” attitude are encouraged to apply for Customer service jobs in San Francisco online at Cognizant now!

Job Duties of Customer Service Jobs San Francisco:

  • Firstly, Drive outstanding customer experience providing information and support through various channels such as phone calls, online chats, and emails,
  • Write thoughtful, concise messages that align with our mission,
  • Provide valid and complete info to San Francisco customers within the time limit using right methods/tools available, follow up to ensure timely resolution,
  • Work in time-sensitive situations in a user focused environment,
  • Raise unresolved queries to relevent internal team at San Francisco town.
  • Keep records of customer interactions, knowledge in the tags of solution articles
  • Raise ticket of issue that arise while troubleshooting to Team Leads
  • All other duties as per assigned from San Francisco team. 

 

Required skills to apply jobs in Customer Service Job in San Francisco United States :

  • High school graduate or equivalent
  • 6 months of customer support or relevant field experience in San Francisco,
  • Comfortable to work with modern customer support and productivity tools,
  • Excellent communication skills
  • Should be quality focused and excellent documentation skills

 

Customer support agents are motivated to display critical thinking, high attention to detail, technical writing, good communication and interpersonal skills.

 

Tags: Customer support call centre jobs in San Francisco, Customer service centre hiring in San Francisco, customer service jobs San Francisco, Cognizant jobs in San Francisco, Cognizant United States  careers in San Francisco, In-bond call center job in San Francisco

Apply directly on https://careers.cognizant.com/global/en

At Town Tasks, We are here to share all part time or full-time customer services and support jobs at one place for career seekers form San Francisco to have their better career search experience. Apply and refer on advance search to find more Customer service jobs near in San Francisco California with other employers.

Required skills