Job Overview:

We are looking for a Customer Service Specialist to join our team in supporting 3PL warehouse operations in Fountain Valley, California. The ideal candidate will have a passion for providing exceptional customer service and ensuring smooth logistics operations.

Job Details:

The Customer Service Specialist will be responsible for managing customer inquiries, coordinating with warehouse staff, and resolving any issues related to order fulfillment and shipping.

Responsibilities:

• Responding to customer inquiries via phone and email
• Coordinating order processing and shipment tracking
• Resolving any issues related to order fulfillment
• Communicating effectively with warehouse staff
• Maintaining accurate records of customer interactions

Requirements:

• Strong communication and problem-solving skills
• Experience in customer service or logistics operations
• Attention to detail and ability to multitask
• Proficiency in MS Office and CRM software

Benefits:

• Competitive salary
• Health and dental insurance
• Paid time off

Other Details:

This position offers a great opportunity to work in a fast-paced environment and develop valuable skills in customer service and logistics operations. Join our team in Fountain Valley, California and be part of a dynamic and supportive work culture.

Apply now and take the next step in your career with us!