We are looking for an E-commerce Customer Service and Fulfillment Representative to join our team in Wilmington, California. In this role, you will be responsible for providing exceptional customer service and ensuring timely order fulfillment to enhance the overall shopping experience for our customers.

The E-commerce Customer Service and Fulfillment Representative will play a crucial role in managing customer inquiries, processing orders, coordinating shipments, and resolving any issues that may arise during the order fulfillment process.

• Respond promptly to customer inquiries via phone, email, and chat.
• Process orders accurately and efficiently.
• Coordinate with warehouse team to ensure timely shipment of orders.
• Resolve customer complaints and issues with empathy and professionalism.
• Maintain accurate records of customer interactions and transactions.

• Excellent communication skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize workload.
• Previous experience in customer service or e-commerce is a plus.

• Opportunity for growth and career development.
• Competitive salary and benefits package.
• Dynamic and collaborative work environment.

This position is ideal for individuals who thrive in a fast-paced e-commerce environment and are passionate about delivering top-notch customer service. Join our team in Wilmington, California and be part of a dynamic company that values its employees' contributions.

We look forward to welcoming dedicated individuals who are ready to make a difference in the e-commerce industry. Apply now and embark on an exciting career journey with us!