Job Overview:

We are seeking a motivated E-commerce Customer Service and Fulfillment Representative to join our team in Commerce City, Colorado. In this role, you will be responsible for providing exceptional customer service, processing orders, and ensuring timely fulfillment of products.

Job Details:

The E-commerce Customer Service and Fulfillment Representative will play a crucial role in managing customer inquiries, resolving issues, and coordinating with the warehouse team to ensure accurate order processing and shipment.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Process orders accurately and efficiently
• Coordinate with warehouse team for timely product fulfillment
• Resolve customer complaints and issues with professionalism
• Maintain accurate records of customer interactions and transactions

Requirements:

• Prior experience in customer service or e-commerce
• Excellent communication and problem-solving skills
• Attention to detail and ability to multitask
• Proficiency in using CRM software and order management systems

Benefits:

• Competitive salary
• Health and wellness benefits
• Career growth opportunities

Other Details:

This position requires occasional weekend availability and may involve working in a fast-paced environment. Commerce City, Colorado residents are encouraged to apply.

We welcome individuals who are passionate about delivering exceptional customer service and thrive in a dynamic work setting. Join our team in Commerce City, Colorado and be part of a rewarding and fulfilling career in e-commerce!