We are looking for a tech-savvy, highly resourceful individual who is eager to build a career at the intersection of business operations and technical support for a fast-paced distribution company in Baltimore County.

This position blends 60% Administrative Operations with 40% IT & Networking Support. The ideal candidate is an eager learner who wants to master industry-specific systems and can independently troubleshoot problems using critical thinking and research. This is a 100% on-site role that requires someone capable of bridging the gap between technical maintenance and daily office operations. Benefits: Comprehensive Health Insurance (Employer-subsidized), 401k Plan, and PTO



salary: $60,000 - $70,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

60% Administrative & Business Operations

• Handle high-volume data entry and document formatting.
• Assist various departments with gathering and organizing data.
• Assist with the processing of invoices, billing reconciliations, and pricing updates as you become familiar with company workflows.

40% IT & Networking Support

• Serve as the primary contact for monitoring and troubleshooting network switches and connectivity to minimize downtime.
• Troubleshoot and maintain PCs, tablets, scanners, and printers; oversee system updates and new workstation setups.
• Write and execute queries within the AS400 system to extract operational data, then transform that data into formatted Excel reports.
• Act as an independent troubleshooter by researching and resolving technical glitches through critical thinking and online resources before escalating to external vendors.

SkillsProblem SolvingOffice SupportTechnical SupportMicrosoft OfficeAdministrative DutiesExcel (1 year of experience is preferred)
QualificationsYears of experience: 0 yearsExperience level: Experienced