We are a boutique, privately-owned professional workspace group based in the Tampa Bay area. Operating two premium locations, our mission is to elevate the workday by providing sophisticated, flexible office solutions for a diverse range of businesses?from burgeoning startups to established enterprises.

We believe a workspace is more than just a desk; it is a vibrant ecosystem where productivity and success are driven by connection. At our core, we are defined by exceptional hospitality and a culture of personal ownership. We are looking for a team member who takes immense pride in their environment and is passionate about fostering a first-class experience for our professional community.

Position Summary: Workspace Operations Manager We are seeking a proactive, hospitality-driven Workspace Operations Manager to lead the daily rhythm of our professional community. This multifaceted role is the perfect blend of front-of-house hospitality, community building, and operational management.

In this role, you will serve as the "face and heartbeat" of the center. We are looking for a professional who approaches the space with an ownership mindset?treating the business as if it were their own. This involves anticipating the needs of our members, ensuring seamless daily operations, and maintaining an unwavering standard of excellence.

If you are a high-initiative individual who thrives in service-oriented environments and feels empowered by the opportunity to make a tangible impact on a local business community, we would love to meet you.

Key Highlights of the Role:

• Location: Tampa Bay Area (Dual-Site Support)
  
  
• Focus: Elite Member Services, Facility Oversight, and Community Growth.
  
  
• Ideal Background: Hospitality, Upscale Retail, or Premium Property Management.
  
  

salary: $45,760 - $52,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Lead Member Experience: Serve as the primary ambassador for the workspace, delivering high-touch hospitality and personalized support to all members and visitors.
  
  
• Front-of-House Management: Oversee daily reception duties, including greeting guests, managing mail and package logistics, and coordinating secure building access.
  
  
• Operational Excellence: Take full ownership of day-to-day facility operations to ensure the environment remains professional, efficient, and welcoming.
  
  
• Conflict Resolution & Advocacy: Address member feedback with empathy and a solutions-oriented mindset to foster a positive, collaborative community culture.
  
  
• Systems & Administration: Utilize CRM and property management platforms to maintain accurate records, handle data entry, and streamline administrative workflows.
  
  
• Content Creation: Produce engaging social media updates that showcase the community's professional atmosphere and highlight member success stories.
  
  
• Aesthetic Standards: Ensure the physical workspace consistently reflects premium standards of organization, cleanliness, and professional presentation.
  
  
• Community Building: Collaborate with leadership to execute networking events and engagement programs that strengthen professional connections within the space.
  
  
• Continuous Improvement: Proactively identify and implement strategies to optimize operational processes and enhance the overall member experience.
  
  

The essential functions of this role include:working in a smoke free environment
SkillsTelephone EtiquetteSalesHospitalityProblem SolvingHubSpot (1 year of experience is preferred)Yardi (1 year of experience is preferred)OrganizationScheduling Appointments
QualificationsYears of experience: 2 yearsExperience level: Experienced