Customer Service Representative in Ithaca NY - Now Hiring

Full Time 1 week ago
Employment Information

Job Overview: Join our team as a Warehouse Customer Service representative in Ithaca, New York. In this role, you will be the primary point of contact for customers, ensuring their needs are met efficiently and effectively.

Job Details: As a Warehouse Customer Service representative, you will be responsible for managing customer inquiries, resolving issues, and coordinating with warehouse staff to ensure timely order fulfillment.

Responsibilities:
  • Respond to customer inquiries via phone and email
  • Resolve customer issues and complaints in a timely manner
  • Coordinate with warehouse team to ensure accurate order processing
  • Provide product information and pricing to customers
  • Maintain accurate customer records and order information
Requirements:
  • Excellent communication skills
  • Strong problem-solving abilities
  • Attention to detail
  • Ability to work in a fast-paced environment
Benefits:
  • Competitive salary
  • Healthcare benefits
  • Opportunities for growth and advancement

Other Details: This position offers a dynamic work environment in Ithaca, New York with a supportive team dedicated to providing excellent customer service.

We welcome enthusiastic individuals who are passionate about customer service to apply and join our team in Ithaca, New York.