We are looking for a Front Office Operations Coordinator who is more than just a point of contact?you are the engine that keeps our office running smoothly and the professional "face" of our brand.

This role is designed for a high-energy multi-tasker who balances executive-level hospitality with sharp administrative precision. If you are a quick learner who takes pride in creating an environment of seamless efficiency and exceptional service, you will thrive in this pivotal position. This is an on-site position, Monday through Friday 8:00am-5:00pm

Who You Are

• The Calm in the Center: You remain poised and professional, even when managing multiple phone lines or coordinating a busy meeting schedule
  
  
• Detail-Obsessed: You understand that "small things" like a perfectly prepared meeting room or an updated filing system are what make a firm world-class
  
  
• A Professional Communicator: You possess the verbal polish to speak with clients and the written skills to handle formal correspondence
  
  
• Efficiency-Minded: You don't just follow processes; you look for ways to make them better, faster, and more organized
  
  

What You Bring to the Table

• Experience: Previous success in customer service, hospitality, or office administration
  
  
• Technical Proficiency: strong skills in Microsoft Office (Word, Excel, Outlook) and the ability to navigate web-based software with ease
  
  
• Communication Mastery: Excellent verbal and written communication skills with a focus on professional etiquette
  
  
• Organizational Prowess: Extremely organized with a natural ability to prioritize tasks and follow through on every detail
  
  
• Character: A positive, friendly disposition, total dependability, and an unwavering commitment to maintaining client confidentiality
  
  
• Team-work: The ability to communicate internally to other employees so everyone is on the same page 
  
  

salary: $47,000 - $50,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate

Responsibilities

• Front-of-House Presence: Serve as the "welcoming face" of the office, greeting clients and guests as they arrive
• Hospitality: Create a pleasant, comfortable environment; offer and serve refreshments to clients
  
  
• Phone Management: Answer and manage multiple phone lines with a high level of professionalism
  
  
• Meeting Support: Prepare necessary materials and documentation for upcoming client meetings
  
  
• Relationship Management: Manage "first and ongoing impressions" by delivering superior service in person and over the phone
  
  
• Appointment Management: Call clients to confirm and remind them of upcoming appointments
  
  
• Inventory Control
  
  
• Records Management: Document conversations with Clients via SalesForce
  
  
• Process Improvement: Proactively identify ways to improve office efficiency 
  
  
• Handle sensitive financial services information with strict discretion
  
  
• Team Collaboration: Work closely with the team to meet deadlines
  
  

The essential functions of this role include:working in a smoke free environment
SkillsFront Desk (3 years of experience is required)Microsoft Office (3 years of experience is required)Scheduling AppointmentsPreparing AgendasMaintaining CalendarsOrganizationPrioritizingWorking IndependentlyAnswering PhonesHandling Confidential InformationDocumentation of OperationsSalesForce.com (1 year of experience is required)
QualificationsYears of experience: 3 yearsExperience level: Experienced