Industrial Parts Coordinator

Full Time 15 hours ago
Employment Information
Are you a highly organized and detail-oriented professional with a passion for streamlining operations and ensuring client satisfaction? Our client's dynamic Parts Department is seeking a motivated Parts Coordinator to manage critical documentation, facilitate seamless communication, and support essential projects.

If you thrive in a fast-paced environment and possess strong administrative, communication, and analytical skills, we want to hear from you!



salary: $45,760 - $47,840 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate

Responsibilities

  • Administration: Manage general administrative tasks including phone, email, filing, and scheduling.

  • Documentation: Prepare, update, and manage departmental documents (e.g., technical manuals, SOPs).

  • Data Management: Accurately collect, input, and update all parts-related data and information into systems.

  • Coordination: Support and assist in the management and execution of departmental projects.

  • Liaison: Serve as the main point of contact for internal/external parties regarding parts programs and issues.

  • Client Service: Oversee client interactions, ensuring service requirements are met, and promptly resolving complaints and conflicts.

  • Training: Establish service standards and assist in training staff on proper procedures and guidelines.

  • Reporting: Create analytical reports to evaluate service performance and recommend areas for improvement.

  • Support: Provide instruction and guidance to sales and service employees on parts handling and client service techniques.





The essential functions of this role include:working in a smoke free environment
SkillsCRM (3 years of experience is required)Inventory Management (3 years of experience is required)Order Fulfillment (3 years of experience is required)Account Management (3 years of experience is required)Analyzing sales reports (3 years of experience is required)Client Service (3 years of experience is required)Conflict Management (3 years of experience is required)Service Agreements (3 years of experience is required)Preparing Technical Documents (2 years of experience is required)Scheduling (3 years of experience is required)Document Management (3 years of experience is required)Updating SOPs (2 years of experience is required)Creating Presentations (2 years of experience is required)
QualificationsYears of experience: 3 yearsExperience level: Experienced