We have a great opportunity for a Production Operations Manager in Coppell, TX!  The Manager of Production Operations reports to the Director of Operations and is responsible for all aspects of printing in a production operations environment. The role oversees Operations Supervisors across multiple shifts, ensuring productivity, quality, client and associate satisfaction. The Manger of Production of Operations plays a critical role in translating strategic vision into day-to-day execution, driving operational excellence, and fostering a culture that puts clients and associates at the forefront.



salary: $70,000 - $75,000 per year
shift: First
work hours: 12 PM - 8 PM
education: Bachelors

Responsibilities

• Develop and implement strategies to enhance PEQ (Productivity, Efficiency, and Quality)
• Manage departmental expenses (commodities, labor, discretionary spending, etc.)
• Create of, and adhere to, capacity plans that support client commitments to meet or exceed client SLA?s (Service Level Agreements)
• Establish, communicate, and revise of department and individual KPIs
• Demonstrate technical expertise in print equipment, relevant technologies, and client product mix to maximize machine utilization and uptime
• Provide performance feedback and guide talent development of direct reports and team members through regular and frequent feedback
• Communicate and continually reinforce Broadridge?s Values, Vision and Quality Policy, along with our unyielding commitment to the Service Profit Chain

Qualifications

• Associate or bachelor?s degree (Business Management, or a related field) preferred, or equivalent experience
• 3-5 years of management experience in a high-paced environment, with 1-2 years of relevant print/mail, production or manufacturing experience
• Flexibility required for non-standard hours during peak production periods and potential critical client or facility events, including weekend and holidays
• strong leadership presence and self-starter initiative: inspiring teams and driving progress in a high-pressure, fast-changing environment
• Proven track record of operational excellence: implementing and meeting KPIs, improving workflows, and building/developing high-performing teams

The essential functions of this role include:manual lifting up to 50lbsstanding for 8 hours at one timeworking weekends
SkillsOperationsLine ManagementCoachingManagingLeadingSchedule AdherenceManufacturingPrint (3 years of experience is required)Mail (3 years of experience is required)
QualificationsYears of experience: 4 yearsExperience level: Manager