Production Operations Manager

Full Time 20 hours from now
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Employment Information
We have a great opportunity for a Production Operations Manager in Coppell, TX!  The Manager of Production Operations reports to the Director of Operations and is responsible for all aspects of printing in a production operations environment. The role oversees Operations Supervisors across multiple shifts, ensuring productivity, quality, client and associate satisfaction. The Manger of Production of Operations plays a critical role in translating strategic vision into day-to-day execution, driving operational excellence, and fostering a culture that puts clients and associates at the forefront.



salary: $70,000 - $75,000 per year
shift: First
work hours: 12 PM - 8 PM
education: Bachelors

Responsibilities

  • Develop and implement strategies to enhance PEQ (Productivity, Efficiency, and Quality)
  • Manage departmental expenses (commodities, labor, discretionary spending, etc.)
  • Create of, and adhere to, capacity plans that support client commitments to meet or exceed client SLA?s (Service Level Agreements)
  • Establish, communicate, and revise of department and individual KPIs
  • Demonstrate technical expertise in print equipment, relevant technologies, and client product mix to maximize machine utilization and uptime
  • Provide performance feedback and guide talent development of direct reports and team members through regular and frequent feedback
  • Communicate and continually reinforce Broadridge?s Values, Vision and Quality Policy, along with our unyielding commitment to the Service Profit Chain


Qualifications

  • Associate or bachelor?s degree (Business Management, or a related field) preferred, or equivalent experience
  • 3-5 years of management experience in a high-paced environment, with 1-2 years of relevant print/mail, production or manufacturing experience
  • Flexibility required for non-standard hours during peak production periods and potential critical client or facility events, including weekend and holidays
  • strong leadership presence and self-starter initiative: inspiring teams and driving progress in a high-pressure, fast-changing environment
  • Proven track record of operational excellence: implementing and meeting KPIs, improving workflows, and building/developing high-performing teams


The essential functions of this role include:manual lifting up to 50lbsstanding for 8 hours at one timeworking weekends
SkillsOperationsLine ManagementCoachingManagingLeadingSchedule AdherenceManufacturingPrint (3 years of experience is required)Mail (3 years of experience is required)
QualificationsYears of experience: 4 yearsExperience level: Manager

Frequently asked questions

Production Operations Manager is located in Coppell, Texas.

This Production Operations Manager position is offered as Full Time.

This role requires Less Than 1 Year experience. Seniority level: Entry Level.

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