The Sample Processing Manager will coordinate and perform a diverse set of tasks supporting clients with sample supplies, sample receipts, COC and project documentation, and supports Laboratories with accurate and timely sample distribution. Follows all Standard Operating Procedures and Quality Program. Must have: 

• Excellent communication and interpersonal skills
• strong attention to detail, great organization skills, and a sense of time management.
• The ability to handle multiple tasks simultaneously while adhering to stringent timelines is a must for this position.
• Logistics experience
• Must be able to lift 50lbs (sample cooler)

If you would like to be considered, please apply directly to this post and send a copy of your resume to brianna.harstick@randstadusa.com   

salary: $50,000 - $60,000 per year
shift: First
work hours: 8:30 AM - 5:30 PM
education: High School

Responsibilities

• Oversees Sample Procesing department, trains and manages all assistants in the department.
• Leads team and handles stressful situations with a positive work environment and culture.
• Works to resolve any conflicts that may arise between people and areas of company for the most positive outcome.
• Manages staff by communicating job expectations, planning, monitoring, and appraising job results. 
• Receives client samples, unpacks sample coolers, labels samples appropriately and disperses samples to appropriate laboratory.
• Logs samples into LIMS system and generates project folders for laboratories.
• Follows contract information as provided for applicable projects, and notifies accounting if discrepancies are encountered.
• Assembles and ships client sampling supplies.
• Manages bio-trap inventory and notifies bio-trap lab when supplies are needed.
• Manufactures advanced ISM bio-trap orders as a backup.
• Stocks supplies necessary for daily tasks to be completed.
• Keeps up with necessary logs (biotraps, smartDNA, subcontract, etc) and follows standard operating procedures of Customer Service Department
• Maintains organization and cleanliness of customer service area.
• Manages and ships subcontract samples (SIP, DIC, smartDNA, etc)
• Manages shipment for all conference and workshop events.
• Provides answers client questions by phone and email as necessary.
• Maintains a friendly customer service attitude with all client interactions.

SkillsOrder ProcessingData EntryLogisticsManagementCustomer Service
QualificationsYears of experience: 1 yearExperience level: Experienced