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Principal SAP FSM Consultant

Full Time 1 hour ago
Employment Information
Job Level
Job Level Entry Level
Experience
Experience Less Than 1 Year
Job Type
Job Type Full Time
Location
Location Pomona, CA, California
  • Seasoned SAAt least 11 years of FSM implementation experience with minimum 2 full lifecycle implementation project experience.
  • Hands-on experience required in below areas
  • Proficient in Configure, Customizing and Testing of FSM Scenarios as per client requirements
  • Identify gaps, issues and work around solutions and come up with RICEFW Document functional/technical designs, test cases and results
  • Create and conduct presentations/workshops/demos on system functionality to the client
  • SAP FSM system Setup
  • Hands on experience in setting up below
    • FSM Resource planner
    • Scheduling
    • Dispatching
    • Service fulfillment
    • Time and Material Journal approval functionality,
    • Smart form settings
    • Business rules
  • Crowd Service
  • Administration tasks
  • Integration with SAP FSM with the backend ERP system using SAP FSM Connector and SAP CPI
  • Experience with Business rules, Screen configurations and workflows.
  • Exposure to CPI and designing groovy scripts.
  • Custom reports on FSM using Jaspersoft tool, if business required for any custom reports in FSM
  • Exposure on the Foundational Services in FSM which include Auto scheduling policies.
  • custom Auto scheduling policy as per the customer requirement
  • Custom developments
  • Data replication
  • Experience in the below project life-cycle phases:
  • Requirement gathering
  • Business process design
  • configuration
  • RICEFW Functional design
  • Systems and Integration Testing
  • Cutover ? Data migration
  • Train the trainer
  • Hypercare - Resolving production issues
  • Enhancements & Application support
  • SAP FSM Certification
    • Experience on implementation of SAP CRM / C4C Service module will be an added advantage
    • SAP S/4 HANA Service/Customer Service modules
    • Knowledge on SSAM (SAP Service and Asset Manager)
    • Excellent analytical and problem-solving skills
    • Strong communication and interpersonal skills
    • A high degree of initiative and flexibility
    • Proven ability to work in a team-oriented collaborative environment
    • High customer orientation
    • High quality awareness
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