Our client, a leader in the machine manufacturing industry, is seeking an experienced Field Service Engineer that brings a minimum of 5 years of experience with laser, press brake, flat sheet, bending or similar machine tools (CNC and 5-axis laser experience machine experience is required).
- 100% travel to customer sites- off on weekends!
- 30/hr-45/hr pay rate range
- OT - available each week!
- Great Company benefits including PTO, Health Insurance, and 401K!
Requirements:
- Must reside within 1 hour of an international airport
- Minimum 5 years of experience in CNC installation, troubleshooting, and maintenance
- Hands-on experience with Mazak, Trumpf, Bystronic, and Amada machines
- PLC experience required (Siemens preferred)
- mechanical and electrical skills, including the ability to read blueprints and schematics, and familiarity with electrical panels
location: Remote, Remote
job type: Permanent
salary: $52,000 - 93,600 per year
work hours: 8am to 4pm
education: High School
responsibilities:
- Support Sales Staff: Assist the sales team in servicing equipment and providing technical support to customers.
- Installation: Install new equipment at customer sites, ensuring proper setup and functionality.
- Maintenance and Repairs: Perform preventive maintenance, troubleshoot technical issues, conduct emergency repairs, and provide on-site service for equipment as needed.
- Documentation: Maintain detailed and accurate records of all service activities, including current service performed and future service requirements for equipment.
- Customer Satisfaction: Prioritize excellent customer service and ensure high levels of customer satisfaction during interactions.
- Software Demonstration: Demonstrate relevant software capabilities to customers as needed.
- Administrative Tasks: Prepare timesheets, service reports, and installation forms promptly and accurately. Keep track of expenses and complete expense reports in a timely manner.
- Safety: Maintain a safe work environment, adhering to OSHA/MIOSHA guidelines.
- Interdepartmental Communication: Collaborate and communicate effectively with other departments as necessary to resolve technical issues.
- Flexibility: Be willing to work overtime when required by workload and customer needs.
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: High School
skills: LaserCNCMechanicalElectricalField ServiceMaintenanceTube Processing