Customer Account Specialist

Full Time 21 hours ago
Employment Information
We're looking for a meticulous Customer Account Specialist to join our client's food manufacturing team. In this role, you will play a crucial part in ensuring seamless order processing and accurate billing by managing customer purchase orders, verifying shipping documentation, and collaborating with various departments. If you are interested in learning more about this position, apply today!

salary: $45,760 - $52,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

We are looking for a meticulous Customer Account Specialist to join our client's food manufacturing team. In this role, you will play a crucial part in ensuring seamless order processing and accurate billing by managing customer purchase orders, verifying shipping documentation, and collaborating with various departments. If you are interested in learning more about this position, apply today!

Responsibilities

  • Accurately review and verify customer billing statements.
  • Efficiently process and manage customer purchase orders in line with company guidelines.
  • Validate bills of lading to ensure proper documentation of shipments.
  • Liaise with the traffic department to coordinate logistics and resolve any transportation issues.
  • Collaborate closely with buyers and sales representatives to address customer needs and resolve discrepancies.
  • Maintain precise customer files and order records.
  • Provide essential administrative and account support to guarantee timely order and billing completion.
Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance



SkillsClient ServiceCustomer supportBillingCRMCustomer RelationsCustomer ServiceCUSTOMER ORDERS/SALESManufacturing (1 year of experience is required)
QualificationsYears of experience: 2 yearsExperience level: Entry Level