Field Service Engineer

Full Time 14 hours ago
Employment Information

Field Service Engineer needed for a client in the midwest. Candidates will be working remotely, but need to live in Waukesha, WI; Livonia, MI; or Indianapolis, IN. Need someone who can travel close to 100% and has great experience with automated machinery. Salary will be based on experience and there are opportunities for overtime.

 
location: Shelbyville,, Indiana
job type: Permanent
salary: $75,000 - 93,000 per year
work hours: 8am to 4pm
education: No Degree Required
 
responsibilities:
  • Travel up to 90 percent, primarily within the Midwest and Great Lakes regions, with occasional international assignments

  • Install, troubleshoot, program, and maintain automated systems both on-site and remotely

  • Train customer personnel on system operation, recovery, and maintenance

  • Document service activities accurately and maintain necessary records and backups

  • Support system upgrades, retrofits, internal builds, and integration projects

  • Respond to service requests, assist with spare parts orders, and contribute to proposal development as needed

  • Report customer concerns, delays, and site barriers to the Field Support Manager

  • Collaborate with internal teams to identify quality or cost improvement opportunities

  • Prioritize time effectively to meet service expectations and deadlines

  • Complete technical training and share knowledge with peers

  • Promote and follow all safety requirements at customer sites and within Acieta

  • Represent Acieta with professionalism, urgency, and a customer-first mindset

  • Perform other duties aligned with qualifications and training
  • Bachelors or Associates degree or equivalent hands-on experience in automation, robotics, or controls

  • Experience with automated machinery

  • Two to four years of experience working with PLCs, HMIs, motion control, robotics, or similar systems

  • Willingness to travel
 
qualifications:
  • Experience level: Experienced
  • Minimum 2 years of experience
  • Education: No Degree Required
 
skills: Field ServicePLC (1 year of experience is required)Field Service