Live Chat Agent

Full Time 2 weeks ago

$job, 'class' => $classButtonApply, 'wrapClass' => 'ms-auto' ]) !!}

@php $tldrLocation = trim(implode(', ', array_filter([$job->city_name, $job->state_name]))) ?: $job->full_address; $tldrTypes = $job->jobTypes->pluck('name')->filter()->join(', '); $tldrShowSalary = ! $job->hide_salary && ((float) $job->salary_from > 0 || (float) $job->salary_to > 0) && (! JobBoardHelper::isSalaryHiddenForGuests() || auth('account')->check()); $tldrParts = array_filter([ $job->has_company ? __('Employer: :c', ['c' => $job->company_name]) : null, $tldrLocation ? __('Location: :l', ['l' => $tldrLocation]) : null, $tldrTypes ? __('Type: :t', ['t' => $tldrTypes]) : null, $tldrShowSalary ? __('Salary: :s', ['s' => trim(strip_tags((string) $job->salary_text))]) : null, $job->jobExperience->name ? __('Experience: :e', ['e' => $job->jobExperience->name]) : null, $job->apply_url ? __('Apply on employer site') : __('Apply directly on :site', ['site' => theme_option('site_title', 'TownTasks')]), ]); ?>

Employment Information

Job Level Entry Level

Experience Less Than 1 Year

Job Type Full Time

Location Roanoke, Texas

Are you an expereinced customer service agent interested in insruance? This is an excellent entry-level opportunity for someone looking to start a career in the insurance field without the requirement of constant phone interaction. As a non-call case worker, you will play a crucial role in ensuring the smooth and efficient handling of client inquiries through digital channels. If you are interested in learing more, apply today!

salary: $41,600 - $52,000 per year
shift: First
work hours: 8 AM - 7 PM
education: High School

Responsibilities

Handle basic client inquiries and requests primarily via email and live chat. This includes providing general updates on case status and processing routine information changes.
Accurately document all interactions, case updates, and relevant information within the internal systems.
Redirect claims and complex inquiries to the appropriate department or senior staff member for further handling.
Maintain a high standard of service and professionalism in all non-call client interactions.
Required to obtain your P&C license

SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyTyping SkillsCRMBasic Computer SkillsBasic Software SkillsInsurance
QualificationsYears of experience: 2 yearsExperience level: Experienced

Frequently asked questions

Live Chat Agent is located in Roanoke, Texas.

This Live Chat Agent position is offered as Full Time.

This role requires Less Than 1 Year experience. Seniority level: Entry Level.

Click Apply on this page, complete the form and upload your resume to apply for Live Chat Agent directly on TownTasks - USA’s Leading Job Portal for Local & Remote Jobs.